General Booking and Travel Conditions
The Reservation
A minimum of 30% of the total price is required at the time of booking and the
balance no latter than 21 days prior to the departure of the safari. For
overseas bookings payments can be made in US dollars, Sterling pounds and
Euros. Residents pay in local currency at the rate of exchange applicable at
the time of payment. Late bookings Full payment is due at the time of booking
for reservation made withi n 21 days prior to the commencement of the tours.
Modification of tour
If you choose to modify the arrangements after the commencement of the tour
i.e. change accommodation or the duration of your stay, the com pany can accept
no liability for any loss or additional expense and no refunds will be made.
Rates/ Prices
Tour prices include: All expenses for drivers and vehicles appropriat e for the
itinerary as set out. i.e. for transfers, game drives, drive rs allowances unless
stated in the itinerary. Government hotel taxes, training levy and service
charges, all park entry fees except where sp ecifically indicated separately.
Normal communication costs incurred to make the reservation. Tour price
exclude: Personal insurance, Airport taxes, landing fees for charters and
visas, gratuities to drivers and porters (other than hotel service charge),
Beverages (unless otherwise indicated), Laundry, other personal expenses of
tour members (i.e. telephone calls etc), any other tour services requested that
do not appear in the itinerary.
Itineraries
Demand for safaris can be high and may lead to shortage of the specified
hotel/lodge/ tented camp accommodation. All bookings will be confirmed, but on
occasions changes may be necessary. Hotel. Lodges and tented camps, here
specifically named are given as an indication of the category and rooms may be
reserved at similar Lodges/ hotels/ tented ca mps. We undertake to advise you
of any changes known to us prior to departure, but the possibility of change
without notice, must be accepted when booking. Wherever possible we book rooms
with private baths/showers throughout on the basis of two persons sharing a
double room. Single rooms are a vailable at supplementary cost but neither
single room nor rooms with private bath/showers can be guaranteed. Safari
minibuses, cars, four wheel drive or coaches will be provided a ccording to the
route and number of participants. The right is reserved to employ the services
of subcontractors. English speaking driver/guides are provided. Occasional
mechanical problems, changes of lodge or adverse road cond itions may in turn
lead to change in routing or game viewing without prior notice being given. We
reserve the right to offer substitutes of equal value to cancel the operation
of any tour. In practice, Very few itineraries are affected but a little
flexibili ty on your part will ensure the tour is unique and rewarding. Safari
description Whilst every effort has been made to ensure the accuracy of the
information, regrettably errors do occasionally occur. You must therefore check
all details of your holiday booking with your travel agent or supplier at the
time of booking. The Company cannot therefore accept responsibility for any
information not contained herein, being confirmed verbally by its staff or
representatives unless subsequently reconfirmed in writing by the Company.
Liability
The Company is insured against legal
liability arising from injuries that might be received by passengers while
inside vehicles.
i. You are however strongly advised to takeout your own insurance against the
risks inherent in travelling in an underdeveloped country especially as there
may be times when your tour visits remote regions without the means of rapid
evacuation or medical facilities. Please remember that your supplier does not
undertake to provide such assistance at its expense hence our strong
recommendation that you arrange your own insurance to cover such eventualities.
ii. The Company and its agents act only as agents of the passenger in all the
matters relating to hotel accommodation, sightseeing, tour and transport
whether by aircraft, rail, motor vehicle, boat or any matter howsoever except
when the passenger is being carried in transport owned by the Company.
iii. The Company's obligations apply to those services, which they agree to
provide on your behalf. We cannot be held liable for any third party
arrangements you arrange in conjunction on your own. For instance, the Company
will not be held liable if you miss your tour departure because you fail to
arrive at the departure point at the agreed time.
iv. The Company's liability to passengers carried in its own vehicles is
governed by the laws of the respective country in which services are provided
and no other country, and all the claims are subject to the jurisdiction of the
courts of the respective country in which the services were provided.
v. The company reserves the right to employ subcontractors to carry out all or
part of the services agreed to be supplied and in the event of such right the
terms to the clause iii relating to the company's liability shall apply
vi. Whilst every care is taken, the company cannot be held responsible for the
loss or damage of baggage. It is therefore advisable to effect separate
baggage insurance.
vii. In the event that a claim is made against the travel agent or the tour
operator in respect of any loss or damage occasioned by the breach of
contracts, negligence or other fault of the company, the Company shall be liable
to indemnify the Travel agent or tour operator (as the case may be) in the
courts of the country in which services were provided if the Travel Agent or
Tour Operator (as the case may be) had submitted jurisdiction in the said
courts.
viii. In respect of any such claim mentioned in sub clause (ix) of th is
clause, the Company shall be under no liability expressly assumed in this
clause.
ix. For the purpose of this clause, the Company shall be deemed to include its
servants and agents and shall be deemed to contract on behalf of such servant
and agent.
Passports and Visas
You are required to ensure that your passport and travel documentation is in
order and that you have obtained the necessary visas for your journey. Should
you require assistance on this matter we will be pleased to make
recommendations.
Travel Insurance
It is a condition of booking one of our tours that the traveller is adequately
insured for the full duration of the tour in respect of illness, injury, death,
loss of baggage and personal items, cancellation and curtailment. The choice of
insurer is the sole discretion of the client. General Prices are based on fares
and other costs prevailing at the time of your request of the price lists and
is subject to change if fares or costs subsequently vary. We reserve the right
to decline any person as a member of any tour at any time in which event an
equitable amount will be refunded.